We value our customers and want you to feel confident when ordering from us. Please review our return and refund policy below:
Due to the nature of our products (research chemicals, peptides, and laboratory supplies), we cannot accept returns or exchanges once an order has been shipped. This policy is in place to ensure product integrity, sterility, and safety.
If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery. We may request photos of the product and packaging to verify the issue. Once confirmed, we will:
Orders may be canceled before shipment. Once an order has been shipped, it cannot be canceled or refunded.
If your package is lost in transit due to a carrier error, we will work with the shipping provider to resolve the issue. Please allow reasonable time for investigation.
All products are sold for laboratory research purposes only. They are not for human consumption, medical, or veterinary use. By purchasing, you agree to these terms.
For any questions or concerns about your order, please reach out to our support team at:
📧 info@hudsonresearchlab.com